Last update 09/25/2020
Information We Collect and Maintain About You
We collect information from you directly when you provide it to us through the website. We may also automatically collect certain information about you and your computer, smartphone, or other device when you use, access, or interact with our Site.
Personal information provided directly by you. When you use certain features on the Site, such as the “Get Started” feature, you will be required to provide personal information. Such information could include, for example, your name and email address.
Server logs. Server logs automatically record information and details about your online interactions with us. For example, server logs may record information about your visit to our Site on a particular time and day and collect information such as your IP address or your device ID.
Pixel tags. A pixel tag (also known as a web beacon, clear GIF, pixel, or tag) is an image or a small string of code that may be placed in a website, advertisement, or email. It allows companies to set or read cookies or transfer information to their servers when you load a webpage or interact with online content. For example, we or our service providers may use pixel tags to determine whether you have interacted with a specific part of our Site, viewed a particular advertisement, or opened a specific email.
SDKs and mobile advertising IDs. Our Services may include third-party software development kits (“SDKs”) that allow us and our service providers to collect information about your activity. In addition, some mobile devices come with a resettable advertising ID (such as Apple’s IDFA and Google’s Advertising ID) that, like cookies and pixel tags, allow us and our service providers to identify your mobile device over time for advertising purposes.
Third-party plugins. Our Services may include plugins from other companies, including social media companies (e.g., the Facebook “Like” button). These plugins may collect information, such as information about the pages you visit, and share it with the company that created the plugin even if you do not click on the plugin. These third-party plugins are governed by the privacy policies and terms of the companies that created them.
Third-party online tracking. We also may partner with certain third parties to collect, analyze, and use some of the personal and other information described in this section. For example, we may allow third parties to set cookies or use web beacons on the Site or in email communications from us. This information may be used for a variety of purposes, including website analytics and interest-based advertising, as discussed below (see the section entitled “How we share your information”).
Aggregated or deidentified information. Synapbox may also share aggregated or deidentified information about users of the Services, such as by publishing a report on trends in the usage of the Site. Such aggregated or deidentified information will not identify you personally.
How We Use and Process Your Information
Synapbox uses the information that we collect for a variety of purposes. Our legal bases for processing your personal information are: 1) our legitimate interest in running and maintaining our business; 2) performance and fulfillment of our contracts; 3) your consent; and 4) compliance with our legal obligations. In many instances, more than one of these legal bases apply to the processing of your personal information.
The primary purpose for which we use your information is to offer our Services to you. Other purposes for which we use your information include to:
- Respond to your questions or requests concerning the Services;
- Fulfill the terms of any agreement you have with us;
- Fulfill your requests for our Services or otherwise complete a transaction that you initiate;
- Send you information about our Services and other topics that are likely to be of interest to you, including newsletters, updates, or other communications, including promotional emails;
- Improve our artificial intelligence and machine learning;
- Deliver confirmations, account information, notifications, and similar operational communications;
- Improve your user experience and the quality of our products and Services;
- Comply with legal and/or regulatory requirements;
- Aggregate and deidentify information;
- Serve advertisements;
- Count and recognize visitors to the Site;
- Analyze how visitors use the Site and various Site features;
- Improve the Services and enhance users’ experiences with the Services;
- Create new products and services or improving our existing Services;
- Enable additional website analytics and research concerning the Site; and
- Manage our business.
We may link information gathered through the Site with information that we collect in other contexts. But in that event, we will handle the combined information in a manner consistent with this Policy.
If you want to learn more about the personal information that Synapbox has about you, or you would like to update or change that information, please contact us by email at email@example.com.
You may also opt out of receiving marketing emails from us by following the instructions in those emails or by emailing us at firstname.lastname@example.org.
European Union Residents
If you are a resident of the European Union (EU), you have certain rights available to you under the General Data Protection Regulation. These rights are:
- The right to be informed about our data collection practices;
- The right to access and rectify your data;
- The right to erase your data;
- The right to data portability;
- The right to restrict and object to the processing of your data (including for direct marketing purposes); and
- The right to withdraw your consent (to the extent applicable).
To exercise any of the rights listed above, please contact us via email at email@example.com. We will respond to your request within thirty (30) days of receiving the request.
If you are a resident of the state of California, please review our California Privacy Addendum for additional rights that may be available to you.
We employ physical, technical, and administrative procedures to safeguard the personal information we collect online. However, no website is 100% secure, and we cannot ensure or warrant the security of any information you transmit to the Site or to us, and you transmit such information at your own risk.
We retain personal information about you necessary to fulfill the purpose for which that information was collected or as required or permitted by law. We do not retain personal information longer than is necessary for us to achieve the purposes for which we collected it. When we destroy your personal information, we do so in a way that prevents that information from being restored or reconstructed.
The information that we collect through or in connection with the Site is transferred to and processed in the United States for the purposes described above. Synapbox may also subcontract the processing of your data to, or otherwise share your data with, affiliates or third parties in the United States or countries other than your country of residence. The data-protection laws in these countries may be different from, and less stringent than, those in your country of residence. By using the Site or by providing any information to us, you expressly consent to such transfer and processing.
Content on this Site is directed at individuals over the age of 18 and is not directed at children under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13.
Changes to this Policy
We may make changes to the Site in the future and as a consequence will need to revise this Policy to reflect those changes. We will post all such changes on the Site, so you should review this page periodically.
How to Contact Us
Should you have any questions or concerns about this Policy, you can contact us at firstname.lastname@example.org.